Reach the editorial team
Contact PriaAlam in Jakarta
Use this page to reach the PriaAlam editorial team with questions about ingredients, product categories, or something you read on the site. We answer reader questions directly and we do not route them through a sales queue.
What we can help with
We can explain what an ingredient does in general terms, describe the format a product is sold in, and point you to the relevant page for more detail. We can also correct a page if a label has changed or a description is out of date.
- Ingredient questions General terms
- Product format and how it is sold Plain description
- Page corrections and outdated labels Checked and confirmed
- Where to read next on the site Guide links
Questions we hand to a professional
Questions about personal health, prescribed medicine, or symptoms go to a qualified professional instead; we are an educational site, not a clinical one. That boundary keeps our answers honest and keeps your details with someone who can actually assess them.
Office, phone and email
Office and mailing address
Jl. HR Rasuna Said Blok X-5 Kav. 1-2, Kuningan, Jakarta Selatan, 12950, Indonesia
Written correspondence can be sent to that address. If you are visiting for a scheduled meeting, use the entrance on the main road and ask for the PriaAlam desk at reception. Unscheduled visits are not recommended, since the editorial team is often out.
Phone
The office line is +62 21 5762 2005, answered during normal Jakarta business hours.
Phone is best for a short question about a category or an existing order. Monday to Friday, 9:00 AM – 6:00 PM Jakarta time.
For anything that involves a link, a label photo, or a page reference, email is the better channel: [email protected].
Include the page path if your question is about a specific guide. We reply to reader emails within a few working days, usually sooner.
What to include in a product question
Send the product name, the brand, and a photo of the supplement facts panel if you have one. The amounts per serving are the part we can actually respond to. Without them, an answer would be guesswork.
Product and brand
The exact product name on the container and who makes it. If you are asking about a category rather than a specific product, tell us what you currently take.
Panel amounts
A clear photo of the supplement facts panel. The amounts per serving are the part we can compare against what we describe on the site.
Format you prefer
Capsule, powder or softgel, and how you like to take it in the morning. That helps us point you to the right page instead of a general one.
The page you read
Paste the page path if your question is about something specific you read. It saves a round of back-and-forth on which guide you mean.
Response times and follow-up
Reader emails are answered within a few working days. Ingredient questions usually get a direct reply. Correction reports are checked against the label or the current page and then confirmed back to you. We keep correspondence on file only long enough to answer the question and check the correction; see the Privacy Policy for how personal data is handled.
Corrections and updates
If you spot an error, an outdated amount, or a product that has changed since we covered it, send a note with the page path and what you noticed. We check it against the current label and update the page if needed. Reader corrections have caught several misread panels over the years. They are welcome.
A stated amount per serving is the one detail that makes a correction checkable.
Press and partnership enquiries
For editorial enquiries or partnership questions, use [email protected] and put the nature of your request in the subject line. We do not accept sponsored placement in the product categories, so those requests will receive a clear no. We do consider information-sharing requests from pharmacies and educational projects that fit the site's scope.
If you are writing about healthy lifestyle products or popular products for men that we have not covered, tell us where the information comes from. We look at the label and the supplier's own documentation before anything is added to the guide.
Questions readers ask first
Do you answer questions about natural supplements for men you do not sell?
Yes. The site is a guide, not a shop counter, so a question about a category, a format, or an ingredient is fair game even if the product is not listed on our pages. What we can do is explain what an ingredient is generally used for and how a format is normally taken. What we cannot do is tell you whether something suits you personally.
How do I ask about vitamins and minerals for men in a specific format?
Name the format you prefer and the one you currently take. If you have a container at home, a photo of the panel gives us the amounts per serving, which is the useful part. With that, we can point you at the page that covers the closest thing we have described.
Can you help me pick between two energy and endurance supplements?
We can describe how the two products differ in format and in what the labels state per serving. The choice itself stays with you and, where it touches on your own health, with a qualified professional. Our selection notes explain what we look at when we add a product to the guide, which is often the more useful read.
How quickly will I hear back, and what happens to my message?
A few working days, usually sooner. We keep your message on file only long enough to answer it and to check any correction you reported, and then it goes. The Privacy Policy sets out how personal data is handled if you want the full detail before writing.
Send your question and we will answer it
Email is the fastest route for anything with a page reference or a label photo. If the question is short, the office line is open Monday to Friday, 9:00 AM – 6:00 PM Jakarta time.
Prefer to read before writing? The product guide and the ingredients guide cover most of the questions that reach us, and the daily wellness routine page shows how a week is usually laid out. Products and information on this site are for general wellbeing and educational use, not a substitute for advice from a qualified professional.